Company
Norsethemeparks.com is a Danish based website run by Norse Theme Parks ApS. - VAT/CVR no.36545461
Adress -Frodesvej 6, 2880 Bagsvaerd, Denmark
Phone +45 26127337
All prices are in Euro and incl. VAT.
Payment
Norsethemeparks.com receives payment card and paypal.
Delivery
Norsethemeparks.com will ship the goods as soon as possible. The customer pays for the delivery that appears when ordering. Norsethemeparks.com uses reputable suppliers and sends links to track & trace as far as possible.
Complaint
Pursuant to the Purchase Act, Norsethemeparks.com provides a 2-year warranty. The right of complaint applies in the event of defects in materials or manufacturing. Depending on the specific situation, Norsethemeparks.com will either repair the item, exchange the item or refund the price in full or in part. Complaints must be made in a "reasonable time" after the error has been discovered. The complaint must be justified and the right of complaint does not apply in the event of incorrect or inappropriate use / handling of the product. Read more on the Danish Competition and Consumer Authority's website.
Return policy
Norsethemeparks.com gives a 14-day full right of return on items purchased in the webshop, calculated from the day the item is received by the customer. If the customer wishes to make use of the right of withdrawal, this must be notified by email to contact@norsethemeparks.com before the right of withdrawal ends. In the email, the customer must clearly indicate that they want to use the right of withdrawal and Norsethemeparks.com will then send information for use when returning. Excluded from the right of withdrawal are goods that are manufactured or procured according to the customer's specifications.
The item must be returned in original packaging and properly packed. The return must be made without undue delay and no later than 14 days after notification of the use of the right of withdrawal. The customer bears all costs of return and the customer is responsible for the item until it is received at Norsethemeparks.com
Norsethemeparks.com does not accept packages sent by cash on delivery and items returned without prior agreement with Norsethemeparks.com will be rejected upon receipt.
The condition of the item upon return The customer is liable for a deterioration in the value of the product, which is due to handling other than that which is necessary to determine the product's nature, properties and function. The customer can therefore only try the item as if it were a physical store. If the item has been tested in addition to that described above, the item is considered used. This means that an amount corresponding to the value of the item is refunded at the time of receipt of the item at norsethemeparks.com after return.
Refund
When using the right of withdrawal, the purchase amount and original delivery costs are refunded. In the event of any impairment, cf. the above, a proportional deduction is made in the repaid amount. Repayment is made with the same means of payment as used in the original transaction. Refunds are made when the item has been received back or when the customer can prove that the item has been shipped. Opportunities for appeal Complaints about goods can be submitted to the Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg, or to the Complaints Portal. Link: https://kpo.naevneneshus.dk Customers residing in another EU country can file a complaint in the EU Commission's online complaint platform. Link: https://ec.europa.eu/consumers/odr/
Reservation
Norsethemeparks.com reserves the right to cancel expired items, price increases, tax changes, currency changes, sold out items, backorders, undelivered items, typing errors and force majeure, just as Norsethemeparks.com reserves the right to cancel orders that cannot be processed due to the above conditions. In addition, Norsethemeparks.com reserves the right to stop and credit bulk orders or orders from other dealers.
Copyright
Photos, graphics and other illustrations contained on this website Norsethemeparks.com and in the tourselfguide belongs to Norsethemeparks.com and are protected by copyright rules and may not be copied or otherwise re-used without the written permission of Norse Theme Parks ApS.
Personal data policy
The personal data policy applies to personal information that the customer submits to nordicoutdoorgarage.com. By using the website, the customer agrees that Norsethemeparks.com processes information in accordance with this personal data policy. Collection and use of personal data is necessary to be able to complete purchases and / or provide customized communication and marketing to the customer. nordicoutdoorgarage.com collects and processes personal information about the customer when the customer:
• completes purchases on Norsethemeparks.com
• sign up and interact with personal marketing messages (email, SMS, Facebook, Instagram)
• sends an inquiry, makes a complaint or gives feedback
• Participates in campaigns, competitions or surveys.
When ordering, the information provided by the customer is registered (recipient / sender name, address and delivery address, e-mail address, telephone number, comments and which items have been ordered) and Norsethemeparks.com logs the customer's IP address. The personal information is registered at Norsethemeparks.com and stored in accordance with the Personal Data Processing Act. The information is registered in the database in unencrypted form. Data between Norsethemeparks.com and various applications is transmitted encrypted. Personal information related to purchases is stored for up to 5 years after the purchase has been completed.
Norsethemeparks.com treats personal data with care and respect and does not pass it on to third parties other than the following: - Trusted partners to be able to deliver ordered goods and / or registered services. - Third parties such as Norsethemeparks.com collaborate with on eg statistics, marketing and customer reviews. Norsethemeparks.com does not disclose or sell personal data without the active consent of this and the IP address is used solely to prevent any. abuse. Norsethemeparks.com uses a web solution / e-commerce solution from Squarespace and this requires that cookies are turned on to the browser, but no personal data is stored in cookies on equipment. Employees at Nat-net.dk have access to personal data. The data controller at Norsethemeparks.com is Norse Theme Parks ApS.
CONTACT AND APPEALS ABOUT. PERSONAL INFORMATION The customer has the right to be informed which personal data Norsethemeparks.com has registered. If the customer believes the information is incorrect, incomplete or irrelevant, the customer may, in accordance with the rules in the Personal Data Act, have the information changed or deleted. Contact contact@norsethemeparks.com
The customer may complain about the processing of information and data relating to the customer. Complaints must be submitted to the Danish Data Protection Agency, cf. section 58 (1) of the Personal Data Act. 1.